Contact your physician’s office for a referral. If your insurance requires a written referral, please allow at least 3 business days to complete.
If you have a morning appointment, please “fast” for 12 hours prior to the appointment. If your laboratory blood tests have been completed prior to your appointment, it is not necessary to fast. “Fast” means do not eat or drink anything other than plain water, black coffee, or tea for 12 hours prior to your appointment. It is a good idea to bring a list of your medications, a list of any past immunizations/vaccinations, and a record of previous surgical procedures or hospitalizations. Arrive 10 minutes early, and allow 1 hour for the exam. Bring your insurance card, co-pay, and identification with you.
Please contact your pharmacy directly for refills. They will contact us if necessary. Please allow 48 hours for requests. However, most refill requests are responded to on the same day. Never allow yourself to run out of medication. Refill requests called directly to your physician’s office will be processed when time allows, usually at the end of the day.
The Advance Beneficiary Notice (ABN) is a written notice designed to protect you from unexpected bills that you will receive if Medicare does not cover a certain service or supply. If you receive an ABN, you will need to make a decision about whether or not to receive the service or supply since you will be responsible for the charges. An ABN is not presented for services that Medicare never covers, such as a yearly exam.
Q: I can’t find doctors who will see me with no insurance. Can you help me?
A: Yes, we welcome patients with and without health insurance.
Q: My employer cut back on our health care benefits and there’s a chance they’ll drop it completely. What can I do?
A: We know the stress and worry you’re feeling. Our direct medical practice is designed to provide the access to health care you and your family need at an affordable cost while building a personal relationship with your doctor.
Q: What about lab, X-ray and specialty fees?
A: There is no charge for us to draw the lab or make referrals, but all outside services through our Service Provider Network will be billed directly to your insurance, Medicare or you if you do not have insurance.